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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Javin Nielsen

Javin Nielsen

May 20, 2026

5  out of  5
rating by Javin Nielsen
"Jon and Ross are always wicked friendly and great at there job."
We responded:
"Thank you for taking the time to leave us a review, Javin. Our State Farm office in Moreau would be nothing without policyholders like you!"
Profile photo of Ashley Torda- Ecuyer

Ashley Torda- Ecuyer

April 20, 2026

5  out of  5
rating by Ashley Torda- Ecuyer
"Very helpful and friendly"
We responded:
"Thank you, Ashley! I'm happy to know you found our team helpful and friendly. We’re here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Maria Durso

Maria Durso

April 20, 2026

5  out of  5
rating by Maria Durso
"Ross was exceptional to deal with, very professional and competent."
We responded:
"Thank you for your review, Maria! I'm glad you found our service professional and competent. Our team is committed to providing exceptional experiences. If you need anything else, feel free to reach out!"
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Monica Dickinson

April 14, 2026

5  out of  5
rating by Monica Dickinson
"Very helpful, efficient and kind staff."
We responded:
"Thank you, Monica! I'm happy to hear that you found our staff helpful, efficient, and kind. We strive to provide the best service possible. If you ever need anything else, feel free to reach out!"
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Shannon McDonald

March 27, 2026

5  out of  5
rating by Shannon McDonald
"John is really amazing and helps out with everything that we need."
We responded:
"Thank you, Shannon! I'm happy to know you had a positive experience with our office. We’re here to help with any insurance needs you may have. Let us know if there's anything else we can assist with!"
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Zack Verni

March 26, 2026

5  out of  5
rating by Zack Verni
"Bob Fitch and John Gronoff are two of the best! They have helped me and my family countless times! Whether it is updating documentation for existing policies, reviewing what we currently have, or really any other sort of service they are always available to help their clients! They get 10/5 stars for me-keep up the great work!"
We responded:
"Thank you, Zack, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our Moreau, NY agency, and hope to keep serving your insurance needs for years to come!"
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Martin Krentz

March 18, 2026

5  out of  5
rating by Martin Krentz
"Fast and friendly service along with helpful advice. All at a competitive rate!"
We responded:
"Hey, Martin! Thank you for sharing that you received fast and friendly service along with helpful advice at a competitive rate. We appreciate you taking the time to leave a review and are glad we could assist you."
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Christina Damo Armstrong

March 9, 2026

5  out of  5
rating by Christina Damo Armstrong
"Absolutely wonderful to work with! Made the process very easy and smooth!"
We responded:
"Thank you, Christina! I'm happy you found the process easy and smooth. Our office is dedicated to providing a seamless experience for our customers. Let us know if there's anything else we can assist you with!"
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Jacqueline Wiley

March 5, 2026

5  out of  5
rating by Jacqueline Wiley
"Working with Ross to get my homeowners insurance switched from another provider was so easy. Ross answered all my questions and was very helpful."
We responded:
"Thank you, Jacqueline! I'm glad the process of switching your homeowners insurance was smooth and easy. We're grateful for your trust and are here to help with any future insurance needs. Let us know if there's anything else we can assist you with!"
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Sara DeForest

March 2, 2026

5  out of  5
rating by Sara DeForest
"Kristine has been so helpful setting up our auto and homeowners insurance after moving to the area!"
We responded:
"Thank you, Sara! I'm happy to hear Kristine was able to assist you with setting up your insurance. Our team is dedicated to making transitions smooth for our customers. If you need anything else, feel free to reach out!"
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Ana Loreto

February 23, 2026

5  out of  5
rating by Ana Loreto
"His office was very helpful, available, and happy to help with all the claims and pricing"
We responded:
"Ana, thank you for your wonderful feedback! I'm glad to know that our office was helpful and available for your needs. We always aim to provide the best support for claims and pricing. If you need anything else, feel free to reach out!"
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Jessica Eberiel Hindson

February 23, 2026

5  out of  5
rating by Jessica Eberiel Hindson
"Ross has always been extremely professional, kind and knowledgeable every time I have talked to him at State Farm. Well done!"
We responded:
"Thank you, Jessica! I'm glad you had such positive interactions with our team. We truly value professionalism and kindness in our office. If you need anything else, just let us know!"
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tricia sheehan

February 20, 2026

5  out of  5
rating by tricia sheehan
"Great place! Been with statefarm For awhile now. Thank you tricia sheehan. Bob John Ross the girls are great to us!"
We responded:
"Thank you, Tricia! We're glad you've been with State Farm for a while and appreciate your loyalty. We're here for all your insurance needs whenever you need us! Bob Fitch - State Farm Insurance Agent, Saratoga Springs, NY"
Profile photo of Amanda Harris

Amanda Harris

February 19, 2026

5  out of  5
rating by Amanda Harris
"I’ve had a great experience with State Farm Insurance. Their customer service is reliable, responsive, and easy to work with. Kristine has been especially helpful—she’s knowledgeable, friendly, and always takes the time to explain options clearly. I feel confident knowing my coverage is in good hands and would highly recommend them."
We responded:
"Thank you, Amanda! I'm happy to hear about your positive experience with our team. Kristine is indeed a valuable part of our office, and I'm glad she could assist you so well. Your confidence in our service means a lot to us. If you ever need anything else, feel free to reach out!"
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Kristine Phelan

February 19, 2026

5  out of  5
rating by Kristine Phelan
"Wonderful State Farm Agency - Bob Fitch is an incredible insurance agent and his team always goes above and beyond. I have my auto, home and life insurance with this agency and would highly recommend this office for all your insurance needs!"
We responded:
"Kristine, thank you for your wonderful feedback! I'm happy to know that you appreciate the efforts of our team. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jonathan Riedinger

February 19, 2026

5  out of  5
rating by Jonathan Riedinger
"Helpful as always, thanks again."
We responded:
"Jonathan, thank you for your kind words! I'm happy to know you find our service helpful. If there's anything else you need, feel free to reach out anytime."
Profile photo of Alex DeLisle

Alex DeLisle

February 19, 2026

5  out of  5
rating by Alex DeLisle
"Really great people who work there. Very knowledgeable and informative with any questions or concerns that I’ve had. Anytime I’ve needed to change my policy or had questions about my policy they have always been excellent to deal with. Highly recommend"
We responded:
"Thank you, Alex! I'm happy to hear that our team has been able to assist you with your policy needs and questions. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Nanette Goodsell

Nanette Goodsell

February 18, 2026

5  out of  5
rating by Nanette Goodsell
"I just got off the phone with Ross . Just a great person .been with state farm for years and wouldn't change"
We responded:
"Nanette, thank you for your feedback! I'm glad to know you've had such a positive experience with us. We truly value your loyalty and are here to help with any needs you may have. Let us know if there's anything else we can assist with!"
Profile photo of Adirondack Purdue

Adirondack Purdue

February 17, 2026

5  out of  5
rating by Adirondack Purdue
"I have always received great service and advice from the group at Bob Fitch State Farm Agency. Highly recommended."
We responded:
"Thank you, Adirondack! I'm happy to know that you've consistently received excellent service and advice from our team. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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kathleen schechner

February 12, 2026

5  out of  5
rating by kathleen schechner
"John has been amazing. Not only did he find me a great policy that gave me peace of mind, but he has also helped me as a Real Estate Agent search for coverage for my clients. He is friendly, caring and knowledgeable. I can’t say enough. Thanks for everything!"
We responded:
"Thank you, Kathleen, for your wonderful feedback! I'm delighted to hear that John has been able to assist you with both your personal policy and your real estate customers. His dedication and expertise truly make a difference. If there's anything else we can do for you, just let us know!"
Profile photo of Dave Besanceney

Dave Besanceney

February 12, 2026

5  out of  5
rating by Dave Besanceney
"Great job 👍 enjoy working with the people at Bob Fitch's office"
We responded:
"Thank you, Dave! I'm happy to see your 5-star rating. Your support means a lot to us. If you ever have questions or need assistance, feel free to reach out. We're here for you!"
Profile photo of Al Moscola

Al Moscola

February 11, 2026

5  out of  5
rating by Al Moscola
"It was an absolutely incredible experience with Mr. Ross Hansen. Mr. Hansen was beyond knowledgeable, professional, and courteous. I walked in to the office without an appointment to inquiry about insurance and walked out with a policy. I cannot recommend him more."
We responded:
"Al, thank you for sharing your experience! I'm happy to hear that we provided such knowledgeable and professional service. It's great to know you left with a policy that suits your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of James Leone

James Leone

February 5, 2026

5  out of  5
rating by James Leone
"If you want an agent who treats you like family, I highly recommend Bob! 💙"
We responded:
"Thank you, James! I'm happy to know you feel like family with our service. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Mikayla Reynolds

Mikayla Reynolds

January 16, 2026

5  out of  5
rating by Mikayla Reynolds
"Amazing customer and help when you need it!"
We responded:
"Thank you, Mikayla! I'm happy to know you received the assistance you needed. Our office is dedicated to providing excellent service whenever you require it. Let us know if there's anything else we can do for you!"
Profile photo of Ash P

Ash P

January 16, 2026

5  out of  5
rating by Ash P
"Ross was great! Very thorough and competitive. Received a super high quote for homeowners and he was able to save me a bunch of money up front, glad I made the switch!"
We responded:
"Thank you, Ash! I'm happy to hear that Ross provided thorough and competitive service, helping you save money with your homeowners insurance. We appreciate your decision to switch to us! If you need anything else, feel free to reach out."